Privacy Policy
Controller: Zimravenscryxell · 1802 Boulevard Cote Vertu Ouest, Montreal, QC H4L 2A6, Canada
Data contacts: info@zimravenscryxell.world · contact@zimravenscryxell.world · support@zimravenscryxell.world · help@zimravenscryxell.world
Last updated:
1. Scope
This notice explains how we process personal data for visitors and customers of our English storefront. It aligns with the EU General Data Protection Regulation (GDPR), the UK GDPR principles, and Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) where applicable.
2. Categories of data
| Category | Examples | Source |
|---|---|---|
| Identity | Name, salutation | You |
| Contact | Email, optional phone | You |
| Transaction | Order reference, receipts | You / payment partners |
| Technical | IP address, browser type, consent IDs | Automated |
3. Purposes and lawful bases
We process data to perform contracts (order handling), comply with accounting rules, answer questions, improve cybersecurity, and—only if you consent—run analytics or marketing pixels. Legitimate interests include fraud screening and service monitoring, balanced against your rights.
4. Sharing
Processors include hosting, email delivery, and payment providers bound by written agreements. We do not sell personal data. Transfers outside Canada or the EEA use standard contractual clauses or equivalent safeguards.
5. Retention
Order documents stay up to seven years for tax compliance. Marketing consents refresh yearly. Logs with IP data expire after ninety days unless a security review requires longer retention.
6. Security measures
We enforce TLS-only pages, role-based access, inventory of subprocessors, and incident logging. Staff access personal data only when their task requires it.
7. Your rights
You may request access, rectification, deletion, restriction, portability, or objection. GDPR/UK users may contact their supervisory authority. Canadian residents may file a complaint with the Office of the Privacy Commissioner of Canada.
8. Children
Our shop targets adults. We delete data that appears to belong to minors once identified.
9. Automated decisions
We do not use solely automated decisions that produce legal effects.
10. Changes
Material updates appear on this page with a refreshed date. Continued browsing after notice constitutes acknowledgment unless consent is legally required.
11. Geographic scope
Our registered office and primary operations are in Montreal, Quebec, Canada. The website is published in English. If you access this site from the European Economic Area, the United Kingdom, the United States, or elsewhere, you remain responsible for import, customs, and any local rules that apply to dietary supplements before you place an order.
12. Food supplements and advertising-related processing
This storefront sells Solixy as a food supplement, not as medicine. Personal data used for analytics or advertising, including measurement tags, is limited to lawful bases explained above and aligned with platform policies. We do not ask this site to state that the product treats, prevents, or diagnoses health conditions; health claims belong solely to regulators and product-specific registration where required.